Shipping policy

Shipping policy

                                                           

 

tiProcessing Tie:

·         Orders are typically processed within 1-3 business days. During peak seasons, processing times may extend, but we strive to get your order out to you as quickly as possible.

Shipping Methods:

·         We currently use & LeoPerds] for all our shipments.

·         Domestic orders typically arrive within 3-5 business days after processing.

Order Tracking:

·         Once your order is shipped, you will receive a tracking number via email, allowing you to track your package's progress.

Lost or Damaged Items:

·         In the rare event that your order is lost or damaged during transit, please contact us at EMAIL: itstahiranoman@gmail.com 1 day of receiving your order. We will work with you to resolve the issue promptly.

Holiday Shipping:

·         During peak seasons and holidays, please expect a slight delay in processing and shipping times. We recommend placing your orders well in advance to ensure timely delivery.itstahiranoman@gmail.com

Questions:

·         If you have any questions about our shipping policy, please contact our customer support at  EMAIL:           

 

 

 

 

Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at www.al-harmain.co Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at  www.al-harmain.co

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

 

 

 

Contact information